customer experiences Whitepapers

4 ways to empower agents to deliver great customer experiences

Sponsored by: Dell Published By: Research Desk Released: Sep 23, 2019

Customer experience drives the success of your organization. Awesome systems for on-boarding customers and supporting them can certainly establish an initial relationship, but what happens when someth...

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consolidate, connect and accelerate your data

Sponsored by: Pure storage Published By: Research Desk Released: Sep 20, 2019

Discover how to revolutionize processing performance, data intelligence, customer experiences, and GRC. The future of financial services will belong to those who can capture and capitalize on data. An...

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21 customer stories on achieving autonomous transformation

Sponsored by: Extreme Networks Published By: Research Desk Released: Sep 19, 2019

In this digital era, businesses deserve a partner that will help them drive competitive advantage, accelerate innovation, and improve customer experiences. These tenets define who Extreme is. Our comm...

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you know you need to personalize, now what?

Sponsored by: Acquia Published By: Research Desk Released: Sep 18, 2019

How to Take a Crawl-Walk-Run Approach for Personalization Success You’ve seen the numbers. You’ve read the articles. Personalization is top of mind for marketing professionals around the globe,...

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9 steps to owning your code

Sponsored by: Pagerduty Published By: Research Desk Released: Sep 05, 2019

A Developer’s Guide to Managing Your Code   The role of the software developer is rapidly changing as digital natives are disrupting every industry vertical and businesses are expected to...

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5 online delivery challenges solved

Sponsored by: Limelight Published By: Research Desk Released: Aug 20, 2019

LESSONS FROM THE REAL WORLD: HOW LEADING COMPANIES SOLVE TOUGH CONTENT DELIVERY CHALLENGES Why do so many companies turn to a Content Delivery Network (CDN) to deliver their online videos, website...

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are organizations realizing their digital revolutions?

Sponsored by: Couchbase Published By: Research Desk Released: Aug 16, 2019

In the new age of the massively interactive enterprise, the digital revolution isn’t just moving ahead – it’s picking up steam. According to 85% of digital decision-makers, disruption has accele...

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the power of iot for commercial washing machines

Sponsored by: Sierra Wireless Published By: Research Desk Released: Jun 06, 2019

The industrial Internet of Things (IoT) has made equipment more efficient while improving customer experiences. For the first time, it enables manufacturers to gather and analyze sensor-based data to ...

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the power of data orchestration for commercial washing machines

Sponsored by: Sierra Wireless Published By: Research Desk Released: Jun 06, 2019

The Industrial Internet of Things (IIoT) has made equipment more efficient while improving customer experiences. For the first time, it enables manufacturers to gather and analyze sensor-based data to...

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build the foundation for great customer experiences

Sponsored by: Oracle Published By: Research Desk Released: May 23, 2019

The urge to disrupt entire industries has been around for decades but the pace of disruption now happens over months, not years. If you’re not equipped for rapid innovation, you’ll be too late whe...

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