customer relationships Whitepapers

ringcentral’s united communications and contact center solution

Sponsored by: Ringcentral Published By: Research Desk Released: Dec 26, 2023

In a world where consumers have choice at their fingertips, building lifelong customer relationships isn’t easy. Read why investing in a complete communications solution is your first step to exceed...

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ringcentral’s unified communications and contact center solution

Sponsored by: RingCentral Published By: Research Desk Released: Oct 11, 2023

In a world where consumers have choice at their fingertips, building lifelong customer relationships isn’t easy. Read why investing in a complete communications solution is your first step to exceed...

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a guide for optimizing content management across your business

Sponsored by: BOX Published By: Research Desk Released: Apr 14, 2023

The digital content landscape is constantly evolving, requiring an agile approach from retailers and brands looking to better connect with consumers. With more channels and more opportunities to get y...

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eastern bank launches smart chatbots to supercharge their online banking

Sponsored by: Vee24 Published By: Research Desk Released: Jan 22, 2021

Charged with enhancing the digital banking experience for its customers, Eastern Bank’s head of customer service originally thought that mandate meant heavy development work, months of implementatio...

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video banking: how visual engagement and real-time collaboration are building trusted bank...

Sponsored by: Vee24 Published By: Research Desk Released: Jan 18, 2021

Video banking brings the in-person, bank branch experience to the customer – safely and, with the right technology, securely – anywhere, at any time, from any device. Video banking leverages video...

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empower sales with end-to-end digital workflows to increase win rates & retention

Sponsored by: Adobe Published By: Research Desk Released: Jan 16, 2021

Business-to-business buyer journeys can be complex, demanding digital strategies similar to busines-to-consumer approaches in order to help sales organizations execute in the digital era. Customers wi...

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how to create a shortage attack team

Sponsored by: LeanDNA Published By: Research Desk Released: Nov 18, 2020

Manufacturers around the world are facing unprecedented market volatility, demand fluctuation, and limitations to supplier capacity. This means spiking material shortages and production stoppages that...

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business continuity in tough times

Sponsored by: Conexiom Published By: Research Desk Released: Oct 25, 2020

How Sales Order Automation Can Keep You Resilient and Agile Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep thei...

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executive brief

Sponsored by: Genesys Published By: Research Desk Released: Jul 27, 2020

Overcome the challenges of legacy contact center investments with market-leading customer experience solutions. Success is defined by the quality of your customer relationships. Outdated infrastruc...

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the b2b marketer’s guide to abm

Sponsored by: Salesforce Published By: Research Desk Released: Jun 02, 2020

What makes ABM so popular? The answer is simple: An effective ABM strategy helps you land the accounts that are most important to your business and increase the lifetime value of your customer relatio...

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