customer service Whitepapers

7 leading generative ai use cases

Sponsored by: AWS Published By: Research Desk Released: Oct 23, 2024

Solve your most common business challenges with generative AI The rapid emergence of generative artificial intelligence (AI) applications has brought us to an inflection point in the widespread ado...

Read more

how ringcentral helped these 6 companies better serve their customers

Sponsored by: RingCentral Published By: Research Desk Released: Nov 21, 2023

Find out how these six organizations built stronger customer relationships from one deeply-integrated, unified communications and customer service platform....

Read more

four imperatives for inventory and order allocation success

Sponsored by: BlueYonder Published By: Research Desk Released: Nov 10, 2023

Wholesale distributors have always faced complex challenges due to the nature of their business model — which includes large and diverse product inventories, many trading partners and a reliance on ...

Read more

long live customer service! your answer to great customer experiences

Sponsored by: RingCentral Published By: Research Desk Released: Oct 11, 2023

Customers expect quick and easy service when they contact your company. Learn how to deliver great customer experiences and what to look for in a communications platform to support your customer servi...

Read more

mehr wachstum, agilität und widerstandsfähigkeit

Sponsored by: Centric Software Published By: Research Desk Released: Sep 26, 2023

Die Warenwirtschaftsplanung ist eine datenorientierte Strategie, die dazu dient, die Kundennachfrage zu befriedigen und den ROI zu maximieren. Um das zu erreichen, müssen die richtigen Produkte zum r...

Read more

potenziare la crescita, l’agilità e la resilienza

Sponsored by: Centric Software Published By: Research Desk Released: Sep 26, 2023

Il Retail Planning è un processo critico basato sui dati, implementato per soddisfare la domanda dei consumatori e massimizzare il ROI fornendo il prodotto giusto, nel canale giusto, al prezzo ottima...

Read more

booster la croissance, la souplesse et la resilience

Sponsored by: Centric Software Published By: Research Desk Released: Sep 26, 2023

La planification pour le Retail (Retail Planning) est un processus stratégique, basé sur les données. Sa mise en oeuvre vise à satisfaire la demande des consommateurs et à augmenter le ROI. Elle ...

Read more

powering growth, agility & resilience

Sponsored by: Centric Software Published By: Research Desk Released: Sep 26, 2023

Retail Planning is a data-driven strategy implemented to meet consumer demand and maximize ROI by delivering the right product to the right channel at the optimal price, all the while, reducing the ne...

Read more

no more status quo: five trends revolutionizing customer service

Sponsored by: SAP Published By: Research Desk Released: Sep 05, 2023

Explore the five key trends that every technology leader needs to know in order to successfully position customer service as a central pillar of intelligent customer experience....

Read more

strategically aligning customer service with b2b business goals

Sponsored by: SAP Published By: Research Desk Released: Sep 05, 2023

Now more than ever, customer service plays a critical role in your brand narrative, protecting your company’s reputation, generating new business models, and increasing customer lifetime value. This...

Read more