customer service Whitepapers

navigate to a modern erp – in the cloud

Sponsored by: Oracle Published By: Research Desk Released: Jul 09, 2019

The impact of enterprise resource planning (ERP) technology is unmistakable. As the world moves faster and faster, it is essential to seek out any tools that can give your growing business a competiti...

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5 challenges fleet management systems are solving for business and operations leaders

Sponsored by: U.S. Cellular Published By: Research Desk Released: Jul 05, 2019

Take a look at the top five reasons business and operations professionals are implementing fleet management systems — and seeing results. This easy-to-read eBook shows you how fleet management works...

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agile transformation improves customer services for leading payroll provider

Sponsored by: Redhat Published By: Research Desk Released: Jun 27, 2019

Leading payroll and human resources (HR) provider Paychex pairs innovative technology with flexible digital services to create self-service tools supported by industry specialists. Its agile transform...

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forbes insights-it transformation: cios and ceos power partnership for the digital age

Sponsored by: Dell Published By: Research Desk Released: May 30, 2019

Enterprises throughout the world have made IT Transformation a priority in recent years. Unfortunately, despite investing heavily in time and money, many of them still haven’t found the secret to ga...

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opentext b2b managed services

Sponsored by: Opentext Published By: Research Desk Released: May 27, 2019

Day-to-day management of your B2B integration environment to optimize supply chain operations and improve customer service....

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it transformation: success hinges on cio/cfo collaboration

Sponsored by: Dell Published By: Research Desk Released: Jan 11, 2019

Enterprises throughout the world have made IT Transformation a priority in recent years. Unfortunately, despite investing heavily in time and money, many of them still haven’t found the secret to ga...

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using erp to take your manufacturing operations to the next level

Sponsored by: Netsuite & Oracle Published By: Research Desk Released: Dec 28, 2018

As the manufacturing industry shifts its focus from process efficiencies to superior customer service, finding new ways to deliver innovative products and services is imperative. But can you support n...

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the small business growth playbook

Sponsored by: NetSuite Published By: Research Desk Released: Dec 14, 2018

For many small businesses, the prospect of growth elicits a mix of excitement and fear. Recent NetSuite commissioned research by Frost & Sullivan found that more than half of all Australian small ...

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