Customer Whitepapers

delivering customer value through managed services

Sponsored by: Perspectium Published By: Research Desk Released: Jul 21, 2021

Integrating systems is not the ultimate goal, but to meet your goals of delivering customer value, those integrations are absolutely essential. MSPs are discovering that they can connect systems in ex...

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digital supply chain summit

Sponsored by: Google Published By: Research Desk Released: Jul 15, 2021

Learn from your industry peers on how they are delivering exceptional customer experience, building resilient and sustainable supply chains, and running processes autonomously by leveraging the cloud....

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digital cx ebook: overcoming the barriers to a customer- first culture

Sponsored by: OutSystems Published By: Research Desk Released: Jul 13, 2021

Building a ‘customer first’ culture is the #1 challenge of CX professionals, but the barriers to implementing this are considerable. With customer interactions now overwhelmingly online, CX profes...

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the essential guide to automation in financial services

Sponsored by: Bizagi Published By: Research Desk Released: Jun 22, 2021

New challenges have disrupted financial services across the globe, accelerating the evolution of banking, insurance and wealth management for the digital age. Today’s financial institutions need ...

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vivino leverages data to drive growth and the best possible customer experience

Sponsored by: Google Cloud Published By: Research Desk Released: May 27, 2021

Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions. Vivino’s unique wine shopping experience uses community data to provide person...

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uberflip productizes analytics to increase customer value & boost internal efficiency

Sponsored by: Google Cloud Published By: Research Desk Released: May 27, 2021

Toronto-based Uberflip is a content experience platform that empowers marketing and sales to create engaging, relevant content destinations quickly for every campaign, audience, and stage of the custo...

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building better data experiences how looker helps companies create a seamless experience w...

Sponsored by: Google Cloud Published By: Research Desk Released: May 27, 2021

Data is being consumed and used all around us in ways never before imagined. Take wayfinding, for example. We’ve rapidly evolved from relying on maps a few decades ago to pushing a button on a rides...

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digital identity in the usa: what do americans want from the dmv?

Sponsored by: iProov Published By: Research Desk Released: May 24, 2021

From October 1 2021, Americans will need REAL ID-compliant identification to travel from regulated airports and facilities. To ease the strain on DMVs, the federal government has allowed identity and ...

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lane bryant consolidates intelligent personalization with bluecore to increase revenue �...

Sponsored by: Bluecore Published By: Research Desk Released: Mar 31, 2021

Lane Bryant sees 73% lift in onsite conversions with Bluecore’s intelligent personalization.   Bluecore helped Lane Bryant create highly personalized fluid experiences for shoppers across...

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how data governance regulations and standards shape docusign’s rigorous security and pri...

Sponsored by: DocuSign Published By: Research Desk Released: Feb 25, 2021

Every e-signature provider seeks to keep confidential customer data secure throughout the e-signing process and ensure that the data remains accurate, complete, and consistently available to those aut...

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