Digital services Whitepapers

take the mystery out of ai for it operations

Sponsored by: Microsoft Published By: Research Desk Released: Jan 29, 2020

Learn about monitoring new applications and their underpinnings to ensure that digital services perform to customer expectations. This report from Forrester explores how to use the next evolution of A...

Read more

the future of digital government

Sponsored by: Intel Published By: Research Desk Released: Nov 22, 2019

The world of digital government is quickly changing. Driven by new ideas and a demand for data, the global community needs innovative ways to turn visions into reality. From programmes that are ...

Read more

tips to make a lean, mean itsm machine

Sponsored by: Atlassian Published By: Research Desk Released: Oct 10, 2019

Agile IT teams are more adaptable to changing needs, increase velocity when delivering new technology, and improvise when faced with obstacles. These teams also align with the business needs and strat...

Read more

find out what your next-gen customers really want

Sponsored by: Cognizant Published By: Research Desk Released: Jun 04, 2019

Gen Z was born with a digital spoon in their mouths. This gives them different attitudes toward the Internet, privacy, content, commerce and more. For example, they are more willing to pay for certain...

Read more

state of application development, 2018 – 2019: higher education

Sponsored by: Outsystems Published By: Research Desk Released: May 17, 2019

If your digital student services, mobile apps, or other digital transformation efforts are stuck in lengthening IT queues, you’re not alone.  OutSystems shines a light on the challenges that higher...

Read more

digitise or die

Sponsored by: docusign Published By: Research Desk Released: May 10, 2019

Everyone knows the old adage don’t put off until tomorrow, what can be done today. And, while in recent times we’ve seen an air of complacency from businesses waiting for that catastrophic driver ...

Read more