Digital Whitepapers

four pillars of the digital supply chain

Sponsored by: Microsoft Published By: Research Desk Released: Oct 07, 2021

Companies are discovering the significant advantages of establishing a supply chain digital twin. By doing so, your organization will be able to quickly mitigate shortages, demand spikes, and supplier...

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die vier säulen der digitalen lieferkette

Sponsored by: Microsoft Published By: Research Desk Released: Oct 05, 2021

Immer mehr Unternehmen setzen auf die Vorteile digitaler Zwillinge für die Lieferkette. Auf diese Weise ist Ihr Unternehmen in der Lage, Engpässe, Nachfragespitzen und Lieferantenausfälle schnell z...

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le guide rh pour une experience collaborateur 100% digitale

Sponsored by: DocuSign Published By: Research Desk Released: Oct 05, 2021

Votre principal atout ? Vos collaborateurs. Le département des ressources humaines joue un rôle essentiel dans le recrutement, l’embauche, la formation et la rétention de vos collaborateurs, p...

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7 bonnes pratiques numeriques pour les professionnels rh

Sponsored by: DocuSign Published By: Research Desk Released: Oct 05, 2021

Ne laissez rien au hasard lorsque votre service passe au numérique. Les sept bonnes pratiques numériques  pour les professionnels des RH. Les experts du secteur prédisent que les entreprises en...

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digital transformation demands a new approach to erp with oracle fusion cloud erp

Sponsored by: Vertex Published By: Research Desk Released: Oct 04, 2021

When selecting an enterprise resource planning (ERP) system, executives often overlook the power it holds today and the importance of tax compliance. Some organizations still believe that the operatio...

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call center management: best practices, tips, and strategies

Sponsored by: Dialpad Published By: Research Desk Released: Sep 15, 2021

Truly effective call center management is much more than just scheduling and watching other people work, it’s a multifaceted sometimes stressful management role that includes motivating teams to suc...

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most important call center trends of 2021

Sponsored by: Dialpad Published By: Research Desk Released: Sep 15, 2021

Call centers were once rooms crammed with desks and agents on headsets. Today, they have evolved into advanced communications hubs where agents can interact with customers and with each other in nu...

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leveraging contact center analytics

Sponsored by: Dialpad Published By: Research Desk Released: Sep 15, 2021

Are your customers getting frustrated by inaccurate wait times? Are callers to your contact center resolving their issues on the first call? The good news is that analytics can help. With the right...

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script-based vs codeless: how to choose the best functional testing approach for enterpris...

Sponsored by: Tricentis Published By: Research Desk Released: Sep 12, 2021

A modern, cloud-native environment is critical to the success of any digital business. Updating legacy systems or migrating to a cloud-native architecture is often the cornerstone of an enterprise dig...

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case studies in government digital identity

Sponsored by: iproov Published By: Research Desk Released: Aug 05, 2021

Globally, governments are adopting secure digital identity verification to improve the lives of their citizens. Governments, banks and other enterprises are opting to transform their programs to digi...

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