employee experience Whitepapers

ntt data 2024 workplace transformation perspective

Sponsored by: NTT Published By: Research Desk Released: Sep 06, 2024

Indeed, spending on digital technology is reported to grow at eight times the rate of economic growth in 2023, helping to establish the foundations for successful digitalization. Enter workplace tr...

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the essential guide to finding and keeping your dream team

Sponsored by: Paychex Published By: Research Desk Released: Dec 01, 2023

How businesses attract and retain talent is facing a slew of era-defining changes driven by a reshaped workplace, a dramatic shift in the employee-employer power dynamic, and digital transformation. ...

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top trends to watch in healthcare cx

Sponsored by: Zendesk Published By: Research Desk Released: Oct 25, 2023

Healthcare providers, payers, and vendors must balance patient experience and operational challenges like vendor communication, employee experience, and controlling costs. See how healthcare leaders a...

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a guide to mapping your employee experience

Sponsored by: Culture Amp Published By: Research Desk Released: Apr 20, 2023

While companies are no stranger to mapping the customer experience, many are still unfamiliar with the process of mapping (and systematically working to improve) the employee experience, despite it be...

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helping mid-sized business face the future with confidence

Sponsored by: Dell Published By: Research Desk Released: Mar 23, 2022

Steering a mid-sized business through recent times has been an incredible feat. It has been a task that required flexibility, decisiveness, creativity, resolve and courage. And, of course, technology ...

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debunking 5 myths about coaching

Sponsored by: aceup Published By: Research Desk Released: Mar 21, 2022

The pandemic has, in many ways, been a wakeup call. With burnout and stress at an all-time high, employees are calling for greater autonomy over where and when they work, and questioning whether their...

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buyer’s guide cx 2022

Sponsored by: Genesys Published By: Research Desk Released: Mar 14, 2022

The start of 2022 marks two years since the COVID-19 pandemic began. And now it’s clear: The global pandemic has permanently changed the way we live, work and do business. Customer experience (CX...

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unlock the power of your people

Sponsored by: ServiceNow Published By: Research Desk Released: Oct 11, 2021

We all want our companies to be more agile. Making your organization faster and more adaptable can play a crucial role in improving employee experience. Explore IDC’s five pillars of agility and see...

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making employee journeys unforgettable

Sponsored by: ServiceNow Published By: Research Desk Released: Oct 11, 2021

A strong hybrid workforce starts with a great employee experience, giving on-site and remote workers access to the info they need to be engaged and productive. We explore the challenges leaders face i...

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