GBS Whitepapers

Shared Services & Outsourcing Network (SSON) has again surveyed global shared services organization (SSO)/global business services (GBS) practitioners to find out how they are meeting the challeng...

Leading enterprises recognize Global Business Services (GBS) can drive service delivery efficiencies. While lines of business have different transformation priorities, GBS can help them align on share...

Global Business Services (GBS) leaders are in a tug of war about how to maximize the agility, quality, and speed of service delivery. Unlock the true potential of your model with GBS on Now. Learn mor...