information Whitepapers

made for small business owners

Sponsored by: modernhealth Published By: Research Desk Released: Nov 20, 2023

Benchmarking Toolkit for Mental Health Benefits 970 million people across the globe have a mental health condition. In the workplace, unaddressed mental health conditions can have a significant imp...

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the value of robust data intelligence to enable data governance

Sponsored by: Quest Software Published By: Research Desk Released: Jun 16, 2023

For an organization to be successful in this new digital economy, it must be data-driven and have a good data culture, meaning it requires technology and people that can manage and understand data fro...

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resiliente und gut aufgestellte lieferketten

Sponsored by: Dataminr Published By: Research Desk Released: Nov 15, 2022

Die Herausforderungen und Risiken, die sich auf Lieferketten auswirken, sind komplexer und unbeständiger als je zuvor. Unvorhersehbare Ereignisse auf der ganzen Welt beeinträchtigen weiterhin stark ...

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die risikolandschaft in unternehmen verstehen und planen

Sponsored by: Dataminr Published By: Research Desk Released: Jun 27, 2022

Modernes Risikomanagement ist eine hochgradig kooperative Aufgabe. Vorausschauende Unternehmen wissen, dass Risikomanagement nicht auf eine einzelne Abteilung beschränkt oder ad hoc in betrieblichen ...

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liste de vérification du niveau de maturité de la gouvernance

Sponsored by: Diligent Published By: Research Desk Released: Mar 22, 2022

La technologie, les processus et les compétences dont les entreprises ont besoin aujourd'hui évoluent aussi rapidement que le monde des affaires. Les organisations doivent être à la fois plus info...

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call center management: best practices, tips, and strategies

Sponsored by: Dialpad Published By: Research Desk Released: Sep 15, 2021

Truly effective call center management is much more than just scheduling and watching other people work, it’s a multifaceted sometimes stressful management role that includes motivating teams to suc...

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most important call center trends of 2021

Sponsored by: Dialpad Published By: Research Desk Released: Sep 15, 2021

Call centers were once rooms crammed with desks and agents on headsets. Today, they have evolved into advanced communications hubs where agents can interact with customers and with each other in nu...

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leveraging contact center analytics

Sponsored by: Dialpad Published By: Research Desk Released: Sep 15, 2021

Are your customers getting frustrated by inaccurate wait times? Are callers to your contact center resolving their issues on the first call? The good news is that analytics can help. With the right...

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sinequa, a peek under the hood

Sponsored by: Sinequa Published By: Research Desk Released: Feb 09, 2021

How you can turn content chaos into knowledge. Information within a company is growing by the second. Massive amounts of data are being stored across systems (in data centers or in the cloud), o...

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best practices for deploying huddle rooms in the enterprise

Sponsored by: LogMeIn Published By: Research Desk Released: Dec 24, 2020

The 20th century was the Information Age, in which companies with access to the most relevant and timely information would see a significant competitive advantage. But today, what sets successful orga...

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