IT Service Management Whitepapers

seven steps to a successful digital transformation strategy

Sponsored by: Splunk Published By: Research Desk Released: Apr 26, 2022

Investments in digital transformation initiatives have skyrocketed since COVID-19. Organizations have pivoted to entirely new business models to support flexibility, efficiency and cost control. Missi...

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netzwerkautomatisierung für jedermann

Sponsored by: Red Hat Published By: Research Desk Released: Jul 21, 2021

Während sich zugrunde liegende Technologien stetig weiterentwickelt haben, hat sich das Netzwerkmanagement über Jahrzehnte hinweg kaum verändert. So werden Netzwerke üblicherweise manuell entwicke...

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deliver more value from it service management with servicenow

Sponsored by: Red Hat Published By: Research Desk Released: Jul 21, 2021

By using Red Hat® Ansible® Automation Platform to automate actions on IT service management (ITSM) requests and provide a single source of truth about changes made to IT assets, you gain the agility...

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transform the telecom customer experience with servicenow

Sponsored by: ServiceNow Published By: Research Desk Released: Jan 19, 2020

The IT service management (ITSM) industry is experiencing a digital revolution, and communication service providers (CSPs) are increasingly transforming their core networks with powered by software-de...

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