IT Support Whitepapers

idc: optimizing performance with frequent server replacements for enterprises

Sponsored by: Dell Published By: Research Desk Released: Mar 17, 2022

Servers are the backbone of modern IT infrastructure. They support the computational requirements of the entire application portfolio of an enterprise organization. However, their life span is finite....

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california polytechnic state university simplifies image deployment using smartdeploy®

Sponsored by: SmartDeploy Published By: Research Desk Released: Sep 08, 2021

The mechanical engineering department of California Polytechnic State University saved time, money, and frustration by switching from Symantec™ Ghost™ Solution Suite for computer imaging. The I...

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elevate end-users experience and enhance productivity with cognizant® worknext™ persona...

Sponsored by: Dell Published By: Research Desk Released: Dec 23, 2020

Today end users demand an always-on access to personalized technology and information. They expect the power and flexibility to access the devices, applications, data and IT support they need to do th...

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empower and inspire employees with user-centric itsm

Sponsored by: BMC Software Published By: Research Desk Released: Dec 04, 2020

“Transform ITSM for the Modern Digital Economy” Enable better decisions, faster problem-solving, and more autonomy Employees and service desk agents do their best work when they have the too...

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nutanix

Sponsored by: Moveworks Published By: Research Desk Released: May 21, 2020

Nutanix saw the Moveworks AI platform as an opportunity to deliver more efficient IT support, but also as a way to get more value out of several existing SaaS platforms.   Moveworks guided ...

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autodesk

Sponsored by: Moveworks Published By: Research Desk Released: May 21, 2020

Autodesk was looking for a machine learning system to resolve IT support issues without the need for IT support staff to get involved, so 9,000 employees could spend less time waiting for IT to fix is...

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5 chatbot capabilities

Sponsored by: Moveworks Published By: Research Desk Released: May 21, 2020

A sudden shift to working from home brings on new sets of challenges for IT teams. Your employees are more dependent on technology than ever before, but delivering high-quality support just got a whol...

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frost & sullivan: how the right it support partner can help accelerate cloud transfor...

Sponsored by: IBM Published By: Research Desk Released: Mar 23, 2020

In this paper, we take a look at the top data center challenges reported by IT leaders as standing in the way of digital transformation, and how engaging with an expert, vendor‑agnostic IT services ...

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frost & sullivan: how the right it support partner can help accelerate cloud transfor...

Sponsored by: IBM Published By: Research Desk Released: Jan 23, 2020

How the right IT support partner can accelerate your cloud transformation Read what analyst firm, Frost & Sullivan, learned when it asked IT leaders worldwide about top data center challenges s...

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