resolution Whitepapers

IDC interviewed organizations using Google Security Operations to understand its impact on their security capabilities and operations. According to study participants, Google Security Operations enabl...

Try our value calculator to see how much Service Cloud can save you. Estimate how much value Service Cloud can provide based on your organization, number of agents, and more. Find out how much Serv...

It’s estimated that businesses today collectively lose $62 billion per year due to poor customer service. So what factors account for this massive annual revenue loss? • High agent turnover rates...