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OpenAI is Planning to Launch ‘Operator,’ its First AI Agent
Five9 Updates Virtual Agents with Generative AI and NLP Integration
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Retail
Retail Whitepapers
3 reasons procurement retailers are sourcing differently
Sponsored by:
SAP
Published By:
Research Desk
Released:
Feb 15, 2024
Changing consumer behaviour for healthier, more sustainable goods is putting pressure on procurement to find and manage new private-label suppliers and run repeated sourcing events. Recognising the ne...
Read more
cx trends 2023, retail
Sponsored by:
zendesk
Published By:
Research Desk
Released:
Oct 10, 2023
There has been one constant over the past three years, it’s change—how we work, live, and consume have all been radically transformed, and as a result, retailers have witnessed dramatic shifts in ...
Read more
the keys to scaling digital transformation: bcg industry reports
Sponsored by:
Google
Published By:
Research Desk
Released:
Sep 08, 2022
Read Boston Consulting Group’s (BCG) regional reports to explore digital transformation insights, trends and strategies from today’s leaders. In collaboration with Google, BCG surveyed nearly 2...
Read more
building brand love through your post-purchase experience
Sponsored by:
Narvar
Published By:
Research Desk
Released:
Feb 24, 2022
Learn how retailers can build brand loyalty (and increase a customer’s lifetime value) after the customer first clicks “buy”. We will be joined by experts from Nuun Life and Retail TouchPoints�...
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unpacked: the retailer’s explainer for all things post- purchase
Sponsored by:
Narvar
Published By:
Research Desk
Released:
Feb 24, 2022
The post-purchase experience is where brand loyalty lives or dies. It’s where customers’ excitement and engagement with a retailer are at their peak. They’ve spent their money and are looking fo...
Read more
why your supply chain is brittle: an eye-opening white paper for consumer brands
Sponsored by:
Nulogy
Published By:
Research Desk
Released:
Jul 30, 2021
As the world continues to shift and market demands continue to fluctuate at unprecedented rates, it’s becoming critical for your supply chain network to stay ahead of the curve. In a volatile consum...
Read more
10 best practices for mastering retail compliance
Sponsored by:
True Commerce
Published By:
Research Desk
Released:
Jul 09, 2021
Download this whitepaper to discover ten steps you can take now to minimize chargebacks and establish stronger partnerships with your customers. This whitepaper includes: What vendor complianc...
Read more
retail’s new frontline playbook: 6 ways to engage and empower your associates
Sponsored by:
Axonify
Published By:
Research Desk
Released:
Jun 09, 2021
The COVID-19 pandemic was a significant learning experience for retail leaders. They learned how to adapt their business models, reimagine customer experiences and pivot their strategies to align with...
Read more
supply problems and retail solutions in the new normal
Sponsored by:
ROI Hunter
Published By:
Research Desk
Released:
May 13, 2021
While the initial shock of a global pandemic is beginning to wear off, the effects of COVID-19 are only just beginning. Online retailers should know what’s likely to come next, and how to react to i...
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smart pricing strategies for the post-covid world
Sponsored by:
Acoustic
Published By:
Research Desk
Released:
Oct 16, 2020
Retail pricing study highlights how pandemic has impacted pricing strategies Are your pricing tools and strategies keeping pace with your retail peers? In this Targeted Research report we examin...
Read more
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