retailers Whitepapers

whatsapp automation: 10 practical customer journey examples

Sponsored by: Omnichat Published By: Research Desk Released: May 15, 2024

Omnichat is the world’s first omnichannel CRM and CDP, seamlessly integrating physical stores, e-commerce, LINE, Instagram, Messenger, WhatsApp, official websites, and other CRM systems. We strive t...

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whatsapp business strategies for acquisition, conversion, retention

Sponsored by: Omnichat Published By: Research Desk Released: May 15, 2024

WhatsApp has emerged as the ultimate global communication tool and instant messaging app. With the advancement of software technology and the popularity of hardware equipment, WhatsApp has been more c...

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5 ways retail leaders can improve business operations in 2022 and beyond

Sponsored by: Netsuite Published By: Research Desk Released: Dec 21, 2021

The years 2020 and 2021 have been game-changers for the retail industry. Overnight, people’s buying habits changed as consumers shopped from home and stockpiled necessities. Many of the strongest re...

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the why, how & so-what of inventory visibility

Sponsored by: Google Published By: Research Desk Released: Jun 22, 2021

Retailers’ top customer experience and operational excellence use cases all rely on inventory visibility. In this report: Findings from Incisiv’s global survey of retailers on supply chain pr...

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a holiday shopping season like no other

Sponsored by: NetSuite Published By: Research Desk Released: Dec 04, 2020

 - Use only though Dec 18, 2020 Walmart made the surprising decision to close all its stores on Thanksgiving Day the first time since the 1980s. Amidst the uncertainty, retailers still need to pre...

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retail digital platform strategy

Sponsored by: MuleSoft Published By: Research Desk Released: Aug 05, 2020

Modernize retail customer engagement with APIs. eCommerce offers consumers new ways to interact with traditional retailers, resulting in changed consumer preferences – 63% of customers today woul...

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bluecore’s retail email benchmark report

Sponsored by: Bluecore Published By: Research Desk Released: Jul 06, 2020

Many retailers are shifting their priorities and marketing strategies to adjust for changing consumer behavior. With email being a primary channel for many, Bluecore was determined to get to the botto...

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how retail can capture the digital customer

Sponsored by: uberall Published By: Research Desk Released: Feb 07, 2020

Retail is struggling. Stuck in the past, it relies on old methods to draw customers to stores, and oftentimes is afraid of new technologies — even though it’s clear how to get the fundamental, pro...

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cloud technology is the future for retailers

Sponsored by: cbts Published By: Research Desk Released: Jun 18, 2019

Two of the main challenges retailers face is how to manage their products, and how to handle their customers. Finding a proven, trusted cloud-based technology partner is critical to your success in th...

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outdated software can stifle growth for retailers

Sponsored by: Epicor Published By: Research Desk Released: May 09, 2019

Does your current software give your business the visibility and flexibility you need to be responsive and competitive, or are you using outdated software to manage your pet retail business?...

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