ROI Whitepapers

experience commerce: a strategic guide for executives

Sponsored by: Sitecore Published By: Research Desk Released: May 22, 2019

How to achieve greater ROI, competitive advantage, and win customers for life Whether you’re trying to prepare for the market shifts sure to come or seeking a competitive edge right now, understa...

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definitive guide to choosing a content management system

Sponsored by: sitecore Published By: Research Desk Released: May 20, 2019

You know you need a content management system to manage multilingual sites, enable personalized communications across channels, and measure campaign ROI, among countless other benefits. The choices an...

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how u.s. marketers can kick-start their abm journey

Sponsored by: PointToPoint Published By: Research Desk Released: May 16, 2019

Account-based marketing does what it says on the label. ABM is an alternative strategy that focuses on a clearly defined set of accounts, a move away from casting a wide-net, or demand generation, app...

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the total economic impact of cylanceprotect® and cylanceoptics™

Sponsored by: cylance Published By: Research Desk Released: May 13, 2019

BlackBerry Cylance commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Cylance...

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the roi of transforming social customer care with private messaging

Sponsored by: iAdvize Published By: Research Desk Released: Feb 06, 2019

Do you still make customers write emails when they have issues? Or navigate phone menus to speak with an agent? If so, you’re not keeping up with consumer expectations. Customers today expect t...

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the cloud lessons learned

Sponsored by: Microsoft Published By: Research Desk Released: Jan 16, 2019

This e-book is for CIOs, CTOs, Senior IT Managers, and IT directors whose companies are currently using Windows Server 2008 (including Windows Server 2008 R2), for which extended support will expire o...

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5 steps to performance excellence success

Sponsored by: Implementation Engineers Published By: Research Desk Released: Jan 15, 2019

Do you know the top challenges businesses face when implementing Performance Excellence initiatives? Do you know what tasks visionary leaders undertake to create innovative and systematic improvements...

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maximizing your roi from microsoft 365 enterprise with microsoft surface

Sponsored by: Microsoft Published By: Research Desk Released: Jan 04, 2019

Forrester Research surveyed 308 customers across 7 countries and created a composite organization of more than 1,000 employees in a globally distributed workforce to produce a Total Economic Impact st...

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