service delivery Whitepapers

gbs on now: make work flow across the silos (deloitte)

Sponsored by: ServiceNow Published By: Research Desk Released: May 10, 2022

Global Business Services (GBS) leaders are in a tug of war about how to maximize the agility, quality, and speed of service delivery. Unlock the true potential of your model with GBS on Now. Learn mor...

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reimagining it service delivery and operations no matter what comes your way

Sponsored by: ServiceNow Published By: Research Desk Released: Feb 21, 2022

When your IT service team and your IT operations team adopt a single platform for both your IT service delivery and IT operations, this enables smoother access to the data that both areas care about t...

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nine steps to transform government service delivery

Sponsored by: ServiceNow Published By: Research Desk Released: Feb 21, 2022

To enable modern citizen services, ServiceNow delivers a cloud-based customer service management solution, built on the Now Platform, allowing government agencies to optimize services end-to-end. This...

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the arrival of the hybrid digital workplace

Sponsored by: ServiceNow Published By: Research Desk Released: Jul 13, 2021

Workplace Service Delivery exists to remove barriers and make things simple within your facilities. In the next normal, more enterprises are embracing the concept of the hybrid digital workplace and b...

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governments & work after covid: an opportunity for transformation

Sponsored by: UKG Published By: Research Desk Released: Jun 02, 2021

In a matter of months, the pandemic that began in early 2020 transformed the way we collectively work. Slowly-building trends in technology, service delivery, and telework suddenly exploded as compani...

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reimagining it service delivery and operations in unimagined times

Sponsored by: ServiceNow Published By: Research Desk Released: Oct 15, 2020

Read this eBook and discover the top 3 ways adding Operation Management to your ITSM strategy can help your business be more resilient even in today’s challenging conditions....

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autonomous networks lay the foundation for digital transformation

Sponsored by: Extreme Networks Published By: Research Desk Released: Feb 03, 2020

According to Lopez Research's latest Networking Strategy Series report, IT and networking have never been a more critical part of the business. They found that thriving companies understand that techn...

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the connectwise difference

Sponsored by: ConnectWise Published By: Research Desk Released: Jan 09, 2020

ConnectWise gives you the tools necessary to automate repetitive tasks, standardize service delivery, hold your team accountable, and manage information, all while helping your business grow. Our soft...

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