Support Services Whitepapers

dell pcaas for schools eguide

Sponsored by: Dell Published By: Research Desk Released: May 09, 2022

The last few years have seen a huge shift in the way we consume products and services. From streaming music to leasing cars, we are moving away from owning things and towards paying a monthly cost for...

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management and support services to drive a consumer-like user experience

Sponsored by: Kyndryl Published By: Research Desk Released: Nov 10, 2021

A three pronged approach to deliver consumer like user experience to enterprise end users to acheive strategic business objectives, increased productivity,higher ROI, and improved business outcomes. ...

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the cost of downtime in datacenter environments: the cause and effective measures to allev...

Sponsored by: IBM Published By: Research Desk Released: Dec 17, 2020

This IDC Perspective discusses the enterprises' need to keep downtime out of a mission-critical environment.   "Advanced support services from vendors play a critical role in keeping these ...

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solving the open source challenge

Sponsored by: IBM Published By: Research Desk Released: Jan 23, 2020

According to a recent Forrester study, the use of multiple open source technologies by enterprises is on the rise in scope, complexity and maturity. Although there are many benefits of open technol...

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