Technology Whitepapers

five commerce trends technology leaders shouldn’t ignore

Sponsored by: SAP Published By: Research Desk Released: Sep 05, 2023

Learn the top five B2B commerce trends - as predicted by commerce experts - that can help you unlock a more profitable, sustainable, and resilient future....

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cx and the cio: trends shaping industries in 2023 and beyond

Sponsored by: SAP Published By: Research Desk Released: Sep 05, 2023

Explore the trends driving the future of customer experience (CX) and learn how technology leaders -- especially CIOs -- can future-proof the business by meeting the digital expectations of their cust...

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oxford economics: embracing change – the quest to expand profitability drives e-comm...

Sponsored by: SAP Published By: Research Desk Released: Sep 05, 2023

Read this report to learn how today’s B2B leaders are tapping e-commerce technology to navigate an economy transformed by better informed buyers and the lingering effects of a global pandemic. Based...

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future cloud infrastructure: helping the health sector cure its it headaches

Sponsored by: T-Systems Published By: Research Desk Released: Aug 18, 2023

While many aspects of technology in healthcare are innovative and pioneering, some elements lag behind. For security, regulatory or compliance reasons, many healthcare providers are unable to migrate ...

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state of service report, fifth edition

Sponsored by: Salesforce Published By: Research Desk Released: Aug 03, 2023

For the fifth edition of our “State of Service” report, Salesforce Research surveyed 8,050 customer service professionals to determine: • How service organizations continue to adapt to an ever m...

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four financial hurdles – and how to overcome them

Sponsored by: Medius Published By: Research Desk Released: Aug 02, 2023

Are you being honest with yourself about fraud and other finance challenges? Read the infographic to see how. Sponsored By: Medius 25% of finance professionals are unable to estimate how much fr...

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can student-centered communities improve mental health on your campus?

Sponsored by: Alcatel-Lucent Enterprise Published By: Research Desk Released: Jun 23, 2023

The severity and urgency of the mental health problem means all schools and universities must look for solutions beyond traditional counselling services to help counter the stress and anxieties of tod...

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autonomic security operations, 10x transformation

Sponsored by: Google Published By: Research Desk Released: Jun 19, 2023

In order to protect your organisation and people in a digital-native world, Security Operations teams need to adapt to a new operating model to adequately prevent, detect, and respond to adversaries. ...

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5 steps to prep for digitisation

Sponsored by: Iron Mountain Published By: Research Desk Released: Jun 19, 2023

Evolving to a more digital way of working is a journey. Digitising paper records is a vital step on that long road. Don’t stumble through the process. Set your organisation up for a win by completin...

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a three-pillar approach for energy and utilities tackling today’s challenges

Sponsored by: Alcatel-Lucent Enterprise Published By: Research Desk Released: Jun 15, 2023

This eBook examines the challenges energy and utility operators are facing at the global level, on the technology front and from the customer’s point of view. Tackling today’s energy and utilities...

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