UCaaS Whitepapers

unified communications as a service for dummies

Sponsored by: RingCentral Published By: Research Desk Released: Nov 20, 2023

As businesses increasingly embrace a cloud-first strategy, many are migrating their most heavily used business applications — including office productivity, customer relationship management (CRM), c...

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phone, meeting, messaging: a buyer’s guide

Sponsored by: GoTo Published By: Research Desk Released: Jun 07, 2023

If you have ever joined a video meeting, sent a chat message, or placed a VoIP call, you have used UCaaS. A few letters stand for a simple solution — Unified Communications as a Service (UCaaS). The...

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the power of connection: why you should integrate your business apps with ucaas

Sponsored by: RingCentral Published By: Research Desk Released: Oct 29, 2020

The modern enterprise relies on an array of different tools to boost productivity, automate workflows, provide customer relationship management and support, and manage communication both internally an...

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uc as a service (ucaas)

Sponsored by: RingCentral Published By: Research Desk Released: Apr 08, 2020

The UC as a Service (UCaaS) Scorecard profiles, analyzes, and ranks leading hosted unified communications service providers in the U.S. and Canada. Service provider scores are based on criteria such a...

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nemertes: achieving agility with cloud uc

Sponsored by: RingCentral Published By: Research Desk Released: Apr 08, 2020

Businesses are rapidly moving to the cloud for their communications and collaboration needs, especially when they want to deliver a consistent set of services to staff anywhere in the world without th...

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uc as a service (ucaas) service provider scorecard: north america excerpts

Sponsored by: RingCentral Published By: Research Desk Released: Dec 23, 2019

In this Scorecard we look at the top 10 UC as a service (UCaaS) providers in North America. Over the past nine years, there has been slow and steady consolidation of business VoIP providers in North A...

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make ucaas the strongest multi-tasker on your team

Sponsored by: Frontier Published By: Research Desk Released: Dec 13, 2019

When WorldHotels started thinking about integrating a new telecommunications system into its business operations, the company knew it needed a system that was mobile, flexible and easy to integrate wi...

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the swiss army knife of your business: how a ucaas system does more than just communicatio...

Sponsored by: Frontier Published By: Research Desk Released: Oct 14, 2019

When WorldHotels started thinking about integrating a new telecommunications system into its business operations, the company knew it needed a system that was mobile, flexible and easy to integrate wi...

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ihs markit: uc as a service (ucaas) service provider scorecard

Sponsored by: RingCentral Published By: Research Desk Released: Jun 24, 2019

In this Scorecard we look at the top 10 UC as a service (UCaaS) providers in North America. Over the past nine years, there has been slow and steady consolidation of business VoIP providers in North A...

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six ways to make uc integration pay off in productivity

Sponsored by: vonage Published By: Research Desk Released: Jun 12, 2019

As enterprises make increasingly data-driven decisions, the ability to connect and communicate between business and productivity applications becomes evermore important. Business depends on human inte...

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