User Experience Whitepapers

market study: state of generative ai

Sponsored by: sprinklr Published By: Research Desk Released: May 03, 2024

Discover how Generative AI is redefining customer contact centers for unparalleled efficiency and personalization. 81% of contact center leaders believe Generative AI will significantly impact th...

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4 steps to better web forms

Sponsored by: FormAssembly Published By: Research Desk Released: Aug 29, 2023

Web forms are an integral part of our everyday lives. We use forms to register for events, open savings accounts, make doctor’s appointments, submit grant applications, and so much more. Web form...

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the future of measuring experience in the digital workplace

Sponsored by: Kyndryl Published By: Research Desk Released: Nov 10, 2021

This white paper explores the purpose and benefits of XLAs and XPIs, how they differ from SLAs and KPIs, and why they are critical to ensuring that the digital workplace continuously drives improved p...

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management and support services to drive a consumer-like user experience

Sponsored by: Kyndryl Published By: Research Desk Released: Nov 10, 2021

A three pronged approach to deliver consumer like user experience to enterprise end users to acheive strategic business objectives, increased productivity,higher ROI, and improved business outcomes. ...

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overcoming customer identity challenges without compromising the user experience

Sponsored by: Okta Published By: Research Desk Released: Feb 03, 2021

New IDG survey data defines the problems of passwords for customer identity and access management, and highlights what companies can do about it....

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how to get and maintain control of your microservices

Sponsored by: Citrix and Intel Published By: Research Desk Released: Feb 26, 2020

Learn how a hybrid application delivery system powered by Citrix ADC can help you gain control of your microservices—providing you with the network security, control and visibility you need while de...

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fleet rationalization: the operational solution hiding in plain sight.

Sponsored by: Ricoh Published By: Research Desk Released: Jan 19, 2020

Success in business today demands managed and connected workplaces, workforces and workflows like never before. Opportunities to reduce the cost of doing business are few and far between. And this is ...

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deliver a best-in-class user experience

Sponsored by: Arubanetworks Published By: Research Desk Released: Dec 03, 2019

Traditional networks can’t deliver  modern experiences The IT ecosystem is changing. Today’s technology leaders must oversee a department that supports more customers, remote workers, BYOD pol...

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the world’s most trusted brands trust zscaler

Sponsored by: Zscaler Published By: Research Desk Released: Nov 13, 2019

“By not backhauling our traffic, but directly using the internet, we expect we can drive down costs by  70%.” - Frederik Janssen | VP Global IT Infrastructure Portfolio, Siemens Zscaler cus...

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