workforce Whitepapers

3 ways to improve branch performance with workforce optimization strategies

Sponsored by: Zebra Published By: Research Desk Released: Apr 26, 2022

With bank branches pressured to cut costs and run on leaner staffing models, branch employees are being pushed to accomplish more with less while still providing an excellent customer experience. E...

Read more

managing a mobile workforce: the uber-modern approach

Sponsored by: JCurve Published By: Research Desk Released: Apr 15, 2022

Many service businesses have been managing things the manual way by arranging appointments over the phone and telling customers they’ll show up within a 4-hour window. Sure, it’s the way that mana...

Read more

Read more

create what’s next: the future of collaboration and productivity

Sponsored by: Google Published By: Research Desk Released: Jan 29, 2022

Be ready for what comes next. The world of work has changed, possibly forever. But if companies are able to transition to cloud-based productivity and collaboration tools, they can build for what c...

Read more

diversity and inclusion handbook

Sponsored by: Employment Hero Published By: Research Desk Released: Nov 11, 2021

According to a 2020 Glassdoor survey, 76% of employees and job seekers reported that a diverse workforce is an important factor when evaluating companies and job offers.  Fostering diverse and inc...

Read more

create what’s next for your workforce

Sponsored by: Google Published By: Research Desk Released: Sep 03, 2021

Is your team set up to succeed in the new way of working? Your team may be hybrid, working both from home and from the office. You may be collaborating with distributed external agencies and partne...

Read more

field management guide

Sponsored by: IBM Published By: Research Desk Released: May 17, 2021

When it comes to your organisational asset management, technician productivity is essential to operational resiliency. To sustain uptime and reliability, technicians require real-time access to asset ...

Read more

soc people: skills not tiers

Sponsored by: Google Published By: Research Desk Released: May 05, 2021

Google Cloud + Deloitte : In this second article of the “Future of the Security Operations Center (SOC)” series, the team discusses what is arguably the most important component of a SOC—its peo...

Read more

employee well-being report

Sponsored by: Glint Published By: Research Desk Released: Apr 06, 2021

Once a quarter, our People Science team does a deep dive into our global employee engagement and workforce data to better understand how organizations can help employees be happy and successful at wor...

Read more

zscaler ztna service: deliver the experience users want

Sponsored by: Zscaler Published By: Research Desk Released: Feb 04, 2021

How in 2020, your workforce is no longer confined to the office and are no longer exclusively using company owned devices.  Providing access from these devices, without compromising security was at o...

Read more