customer experience (CX)

Highlights: Intelligent Triage and Smart Assist represent the next stage in Zendesk’s mission to make Customer Experience AI accessible to businesses of all sizes. According to a Zendesk stu...

Highlights: Workplace leaders' perspectives and learn how to implement the future of work within the business. The culture of hybrid work became the new standard; as a result, businesses need ...

Highlights- The platform can provide step-by-step guide, experiential learning, real-time coaching, custom onboarding, and training, among other business requirements. CGS will soon launch two...