customer satisfaction

rocketlane raises usd 24 m to expand automation & development

  Insights Desk   Jun 27, 2024

Highlights: Rocketlane is addressing a major challenge for software and services companies, which it describes as “the chaos and stress of onboarding large customers.” Rocketlane’s platf...

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attain growth with this growth hacking strategy’s guide

  Insights Desk   May 15, 2024

Highlights: Knowing your customers improves your marketing funnel, and social listening is a fast and efficient method to gain valuable insights. Growth hacking involves systematically explori...

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5 ways to improve customer satisfaction to surpass competitors

  Insights Desk   Mar 22, 2024

Highlights: Meeting customer expectations today requires offering support on their terms through multichannel communication. Loyal customers are the backbone of any business, and keeping them ...

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examples of omnichannel marketing to breathe life into your campaigns

  Insights Desk   Feb 13, 2024

Highlights: Organizations are integrating AI-driven chatbots as a vital component in their omnichannel marketing strategies. In multi-channel marketing, the incorporation of SMS can significan...

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relationship marketing examples for tailored customer experiences

  Insights Desk   Feb 13, 2024

Highlights: True synergy among your marketing, sales, and service teams requires a shared foundation: a profound understanding of your customers. Relationship marketing creates that essential co...

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augmented analytics: a new era in data understanding

  Insights Desk   Feb 09, 2024

Highlights: Augmented analytics utilizes artificial intelligence (AI) to automate the processes of data preparation, analysis, trend identification, and visualization. It generates automated i...

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devops vs agile: development methodologies in the spotlight

  Insights Desk   Jan 12, 2024

Highlights: DevOps and Agile both champion collaboration, efficiency, and iterative progress. Yet, their distinct roles in the software development lifecycle set them apart. Merge Agile and De...

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bbva again emerges as an online banking leader: javelin strategy &...

  Insights Desk   Jul 24, 2020

Highlights: Javelin Strategy & Research selects BBVA as a leader in online banking. BBVA bags recognition for the third time in a row. Javelin Strategy & Research evaluates the top ...

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