Everyday gamechangers: Exploring the step-by-step approach to innovation in shipping

As a parcel delivery service, we wanted to understand how innovation is shaping the day-to-day delivery experience for e-commerce retailers. To do this, we commissioned B2B International to carry out in-depth interviews with large and enterprise-level e-commerce retailers (shipping over 1,000 parcels daily) across the UK, Italy, France, and Spain. Retailers spanned key industries like fashion, health & beauty, and electronics, along with logistics experts.

Download the report to uncover:

• How retailers are leveraging “everyday gamechangers” – incremental digital and technological advancements to drive continuous transformation.
• Insider perspectives on the future of shipping and logistics innovation.
• How Amazon Shipping is innovating to create efficiencies and improve the customer experience.