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The Modern Worker Experience

The Modern Worker Experience

Kyndryl
Published by: Research Desk Released: Nov 10, 2021

As consumers, we’re constantly interacting with technology in our homes, in our vehicles and in public spaces to make our lives easier, happier and more productive. Organizations that can provide workers with a similar personalized, seamless user experience – one that enables them with the information, tools
and access they need to do their jobs without boundaries – are and will continue to be the businesses that thrive and grow in the face of change and opportunity. Key to achieving this experience is empowering workers to be far more autonomous.

Achieving this modern workplace experience requires an automation platform built on device telemetry data, persona data and the integration of management tools. Not only are users given more control over their own experience, but such a platform can also proactively eliminate problems from the workspace while continuously optimizing the user workspace to be more productive.

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