The survey results quoted in this report are taken from a series of AIIM Industry Watch reports with survey results taken from individual members of the AIIM community surveyed using a web-based tool. Invitations to take the survey were sent via email to a selection of AIIM’s 193,000 registered individuals. This project uncovers pain points and approaches organizations can take with a holistic view of their information environments, and approaches to digital transformation supported by AIIM research data.