Your CMDB is a critical tool for maintaining high service availability.
A healthy CMDB helps you to:
- Prevent business service outages
- Identify and respond to service outages more quickly
- Diagnose and fix service outages faster
A healthy CMDB doesn’t just happen. Every successful CMDB deployment needs a detailed Configuration Management Plan. When you clearly identify your objectives and develop a comprehensive strategy for attaining and sustaining these capabilities, you lay the foundation for better business service health. In this eBook, we take you through the some of the common practices for creating and maintaining a healthy CMDB. Follow this guidance, and you’ll be on the road to a great CMDB and improved business service health.