Hear how a large call center transformed their operations with Watson Assistant, resulting in a 100% reduction in wait times and a 20% increase in revenue per call. Featured speakers are Michael Meyer, Chief Risk and Innovation Officer, MRS BPO and Ritika Gunnar, VP, Data and AI Expert Labs and Learning, IBM, and your host is Brenna McCarthy, IBM Marketing.
If you’d like IBM to refrain from sending you similar e-mails in the future, please click here. You may also mail a written request to IBM US at: IBM Corporation, 11501 Burnet Rd, BLDG 904 3B-000, Austin TX 78758
GDPR: Learn more about how IBM is handling your personal information in our updated privacy statement.