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Honest Answers to your AI Questions

Honest Answers to your AI Questions

IBM
Published by: Research Desk Released: Nov 11, 2020

Hear how a large call center transformed their operations with Watson Assistant, resulting in a 100% reduction in wait times and a 20% increase in revenue per call. Featured speakers are Michael Meyer, Chief Risk and Innovation Officer, MRS BPO and Ritika Gunnar, VP, Data and AI Expert Labs and Learning, IBM, and your host is Brenna McCarthy, IBM Marketing.


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