What is Digital Transformation?
Every month, businesses are leveraging technology in novel ways to raise the bar in the ways they engage with customers. It’s the era of digital transformation – and it’s rewriting the rules for companies seeking competitive advantage and growth.
For many companies – nearly three out of four, according to RecVue’s research – digital transformation can mean new pricing models – for instance subscription- or consumption-based frameworks. Or it can mean creating new and innovative services and delivery options to meet continually rising customer expectations and demands for flexibility.