No matter where you are in your digital journey, start building an adaptive business strategy to match your dynamic customers and competitors. Set the right priorities, hone your organization’s ability to differentiate, and train effective responses to any changes in your digital space. In this Forrester report, you’ll learn:
Strategy is about agility, not technology. While technologies of the moment—like AI and connected devices—promise customer and business value, your focus should be developing a specific set of team skills to respond to market change. How to form a clear vision of your strategy. See what makes a compelling digital vision—and learn how to tell that story to teams across your organization with an effective set of interlinked deliverables that speak to each key stakeholder group. Why your digital business strategy must be dynamic. Keep pace with shifting customer and competitor landscapes by building adaptive, iterative feedback loops.