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Digitally Transform: 5 Steps to Financial Services Customer-Centricity

Digitally Transform: 5 Steps to Financial Services Customer-Centricity

Hitachi
Published by: Research Desk Released: Feb 19, 2020

A recent global study revealed that more than a third of financial institutions expect to undergo a major digital transformation over the next two years, emerging as significantly different companies that deliver completely new types of customer experiences.

But, with customer data being highly sensitive, the regulatory environment extremely intense, and infrastructures built on a patchwork of legacy technologies, finding the right path to deliver new customer experiences can be tough.

Review this infographic to learn the five key steps to delivering continuous financial data access to consumers, based on financial services cloud, analytics and big data.

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