Your customers have never heard the words ‘core system’. They don’t think about what happens behind the scenes when they pay a bill or make a deposit. Yet the capabilities and limitations of your core systems are the underlying factor in how they perceive your financial institution.
This whitepaper takes a look at the experience from the outside-in. Taking a look at how the banking core system works for your customers as well as your business operations can you an idea on whether your core is a help or a hindrance.