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    • Solutions
    • Virtualization
  • Data
    • Analytics
    • Big Data
    • Customer Data Platform
  • Digital
    • Digital Marketing
    • Social Media Marketing
  • Finance
    • Cost Management
    • Risk & Compliance
  • Human Resources
    • HR Solutions
    • Talent Management
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    • App Management Solutions
    • Best Practices
    • Datacenter Solutions
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  • Mobility
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    • Customer Relationship Management
    • Sales Enablement
  • Security
  • Tech
    • Artificial Intelligence
    • Augmented Reality
    • Blockchain
    • Chatbots
    • Internet of Things
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    • Virtual Reality
2020 Global Managed Services Report

2020 Global Managed Services Report

NTT
Published by: Research Desk Released: Jun 18, 2020

The role of the CIO is constantly evolving. This has become hugely apparent in recent months as priorities pivot and change. The CIO is truly a business enabler and right now, keeping the business running is critical.

Our 2020 Global Managed Services Research Report delves into three important insights on the minds of business and technology leaders right now. It contains practical steps to help you navigate your organization through what is one of the most challenging moments in recent history.

Insight #1: Secure and consolidate your assets.
“Reducing security risk is the top reason for considering a managed service provider”

Insight #2: Transformation reimagined
“48% of business leaders acknowledge a need to optimize the workplace environment to meet the demands of an evolving workforce”

Insight #3: Technical expertise and strong service provision builds trust and strong relationships
“Technical expertise is the most sought-after skill when selecting a service provider – acknowledged for by 44% of global organizations”

To uncover more insights around each of our three themes, read the report

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