With bank branches pressured to cut costs and run on leaner staffing models, branch employees are being pushed to accomplish more with less while still providing an excellent customer experience.
Ensuring that your branch workforce is optimized is an essential part of managing today’s challenging banking environment and meeting your customers’ expectations.
This white paper provides innovative strategies you can use to:
- Optimize and automate labor forecasting and scheduling
- Improve visibility into scheduling with employee self-service
- Enable intelligent appointment scheduling processes