One of the earliest American businessmen was Benjamin Franklin, who counseled not to fear mistakes. But for retailers selecting their POS software solutions, a prudent course would be to avoid the common ones, or they may find the Benjamins coming in less steadily than they would hope.
Retailers decide to replace their POS systems for a variety of reasons, but they usually boil down to this one: does the current system support and enable business strategies that will make the company successful? Or does the system hold it back?
Once a decision is made to move to a newer, better system, it’s worthwhile to imagine what the company will look like 10 years out. What new developments will reshape the company? How will it lead or respond to those changes? To that end, what technologies will have been adopted, and how will they have helped? This vision will inform the choice of selection criteria for the replacement system.