Ebook: The Real-Time Value of Customer Experience

Ebook: The Real-Time Value of Customer Experience

PagerDuty
Published by: Research Desk Released: Jan 29, 2025

Digital transformation is top of mind for many companies, and IT leaders are tasked to arm the business with the ability to scale and become more agile—all while moving faster. Be it banking, travel, retail, health, or entertainment, no industry is left unturned. The way we live and work has become fully digitalized, and this means consumers now expect flawless digital experiences in real time. When things don’t work, they start looking for options elsewhere. Having solely digital experiences makes building loyalty much more difficult. Still, when customers have a great customer service experience, that has a huge impact on their trust and satisfaction with the brand. In fact, according to an article from Salesforce, 80% of consumers say that the experience a company provides is just as important as its products and services.

Welcome Dear

Thank you for your interest and your registration with Teradata. Please confirm your e-mail address to complete your registration by clicking here

Yes, confirm my

By confirming this, you give Teradata your consent to send you information on our data analytics products and services or invitations to events and webinars by e-mail from time to time. You can revoke this consent at any time by clicking on the unsubscribe link at the bottom of each of our e-mails. We assure you that we treat your contact details with the utmost care. Detailed information on how we store and use your personal data or how you can exercise your rights regarding your personal data can be found in the global Teradata Privacy Policy.