Enterprises throughout the world have made IT Transformation a priority in recent years. Unfortunately, despite investing heavily in time and money, many of them still haven’t found the secret to gaining significant improvements in customer service and a clear competitive advantage from these efforts. Now, a new study helps explain why. Less-than-stellar IT Transformation results often center on problems that arise between two pivotal players — CIOs and CFOs — and their struggle to work together as a cohesive team.
IT Transformation: Success Hinges on CIO/CFO Collaboration
