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The Configuration Management Database for Dummies iPaper

The Configuration Management Database for Dummies iPaper

ServiceNow
Published by: Research Desk Released: Nov 20, 2019

With so much of the modern enterprise powered by IT, visibility into IT infrastructure is mission critical. But as IT infrastructure continues to grow and become more complex due to multi-cloud environments, serverless compute, and containerization, visibility into infrastructure is like tracking a moving target.

For IT to gain visibility, it faces the challenge of consolidating, maintaining, and understanding complex configuration data. Often this data is found in many different repositories, making it even harder for IT to find business service issues arising as a result of infrastructure changes.

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