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A more equitable future: Diversity, inclusion and belonging in the UK workplace Etc

a more equitable future: diversity, inclusion and belonging in the uk workplace etc

Published By: Research Desk Released: Apr 05, 2023

The bias and barriers to employment faced by people who are underrepresented are often unrelated to their ability to do the job. These individuals have the skills and experience, and the desire to wor...

Employees are choosing how they work

employees are choosing how they work

Published By: Research Desk Released: Mar 30, 2023

With the seismic shift happening in our workplaces today, few would disagree that the way we work now is vastly different to the way it was just a few short years ago. In this paper, Dell Technologies...

EXP. Magazine: A Publication About All Things Experience

exp. magazine: a publication about all things experience

Published By: Research Desk Released: Mar 10, 2023

By experience experts for experience experts, EXP. is a magazine for anyone that believes in the power of experience and thrives off innovation. Our second edition is once again chock-full of intrigui...

How technology can support your margin, revenue and profit optimisation strategies in 2023

how technology can support your margin, revenue and profit optimisation strategies in 2023

Published By: Research Desk Released: Feb 22, 2023

The secret of the PROS Profit Club What if there was a way to deliver value from the moment the quoting process begins, all the way through the entirety of the customer relationship, while maximisi...

Sustainable by Design

sustainable by design

Published By: Research Desk Released: Feb 21, 2023

Sustainability has become the core strategic driver and competitive advantage for manufacturing organizations as traditional linear business models continue to get disrupted due to market and regulato...

How technology can support your margin, revenue and profit optimisation strategies in 2023

how technology can support your margin, revenue and profit optimisation strategies in 2023

Published By: Research Desk Released: Feb 21, 2023

The secret of the PROS Profit Club What if there was a way to deliver value from the moment the quoting process begins, all the way through the entirety of the customer relationship, while maximisi...

Agent Empathy Playbook For the New Reality

agent empathy playbook for the new reality

Published By: Research Desk Released: Feb 14, 2023

It is often said that an organization is only as good as its employees and that they are what makes customers want to do business with your company. Contact Center agents are your front line and cr...

ESG: How to Build a Cyber-resilient Business Ready to Innovate and Thrive

esg: how to build a cyber-resilient business ready to innovate and thrive

Published By: Research Desk Released: Feb 06, 2023

This eBook discusses if, and to what degree, an organization’s adoption of a strong cyber-resiliency strategy is correlated with IT predictability, business innovation, and success. These relationsh...

Are B2C Best Practices The Future of B2B E-Commerce?

are b2c best practices the future of b2b e-commerce?

Published By: Research Desk Released: Jan 30, 2023

Survey data on what e-commerce features B2B disruptors are leveraging to differentiate and scale. B2B companies investing in digital are seeing value and gaining share. A generational shift towa...

Schlüsselkomponenten einer erfolgreichen Strategie zur digitalen Transformation

schlüsselkomponenten einer erfolgreichen strategie zur digitalen transformation

Published By: Research Desk Released: Jan 28, 2023

Der bereits seit Jahren vorherrschende Digitalisierungstrend, hat in den vergangenen drei Jahren noch einmal massiv Fahrt aufgenommen. Für Unternehmen ist daher die so genannte digitale Transformatio...

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