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ATM Support Reimagined

atm support reimagined

Published By: Research Desk Released: May 24, 2019

Proactive approaches to ATM network availability management have been targeted by support teams for years....

Forrester Report: The Anatomy of a Preference Center

forrester report: the anatomy of a preference center

Published By: Research Desk Released: May 23, 2019

Personalization is critical for B2C marketers to deliver better customer experiences, and enterprise preference management can play a key role in this strategy. In a value exchange, customers share da...

Hybrid CMS – The Best of Both Worlds

hybrid cms – the best of both worlds

Published By: Research Desk Released: May 23, 2019

With customers spending almost one-third of their days engaging with digital content and frequently engaging on multiple channels, developers need a better and faster way to create digitally engaging ...

Frost and Sullivan North American Managed ERP Services Product Line Strategy Leadership Award – IBM

frost and sullivan north american managed erp services product line strategy leadership aw...

Published By: Research Desk Released: May 21, 2019

As businesses prepare their companies to thrive in the digital era, IT executives are transforming their own organizations and resources. To optimize application delivery and support business goals fo...

Healthcare Third-Party Vendor Risk Management in the 21st Century

healthcare third-party vendor risk management in the 21st century

Published By: Research Desk Released: May 21, 2019

A medical device manufacturer exposes the personal and medical records of 277,000 patients contained in emails archived by a third-party vendor during a routine server migration. The personal informat...

Why it Pays to go Paperless

why it pays to go paperless

Published By: Research Desk Released: May 21, 2019

DocuSign is helping small and mediumsized business operate more quickly, more efficiently, and at lower cost, while delighting customers with a better overall experience. Industry experts predict t...

Definitive Guide to choosing a Content Management System

definitive guide to choosing a content management system

Published By: Research Desk Released: May 20, 2019

You know you need a content management system to manage multilingual sites, enable personalized communications across channels, and measure campaign ROI, among countless other benefits. The choices an...

The Mainframe Talent Drain

the mainframe talent drain

Published By: Research Desk Released: May 20, 2019

The Baby Boomer generation makes up a vast majority of the current mainframe demographic. Their retirements and eventual mass exodus looming has companies concerned about the rising mainframe talent s...

7 Best Practices of Successful MSPs

7 best practices of successful msps

Published By: Research Desk Released: May 16, 2019

This ebook offers seven strategic tips for MSPs looking to optimize growth and profits in the coming years. It is based on research culled from multiple sources including analysts, trade associations,...

The Importance of Having a User Friendly Workflow

the importance of having a user friendly workflow

Published By: Research Desk Released: May 16, 2019

Digital Transformation is tightly bound to a better customer experience. Did you know the customer experience goes beyond customer interactions? It’s about how well we interact with technology. Lear...

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