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Big Data Whitepapers

Software as Savings: 3 strategies for CX leaders to unlock AI-powered transformation and cost-efficiencies

software as savings: 3 strategies for cx leaders to unlock ai-powered transformation and c...

Published By: Research Desk Released: Jun 05, 2024
Software as Savings: 3 strategies for CX leaders to unlock AI-powered transformation and cost-efficiencies How can you consistently give customers exceptional service, while optimising your cost sa...

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Anticipate, prevent, and minimize the impact of business disruptions

anticipate, prevent, and minimize the impact of business disruptions

Published By: Research Desk Released: Jun 05, 2024
Anticiper, préveniret minimiser l’impact des interruptions d’activité Les dirigeants d’entreprise sont aujourd’hui confrontés à un environnement incertain et à des risques opérati...

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Advancing your risk management maturity

advancing your risk management maturity

Published By: Research Desk Released: Jun 05, 2024
Renforcer votre maturité en matière de gestion des risques Un niveau élevé de maturité des programmes de gestion des risques est essentiel pour atteindre les objectifs à l’échelle de l...

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Simplify Your Field Service Technology Selection: Get the ServiceNow Newsletter featuring 2023 Gartner® Market Guide for Field Service

simplify your field service technology selection: get the servicenow newsletter featuring ...

Published By: Research Desk Released: Jun 05, 2024
Simplify Your Field Service Technology Selection: Get the ServiceNow Newsletter featuring 2023 Gartner® Market Guide for Field Service How can you enhance productivity and customer satisfaction wh...

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6 steps to a stronger security posture through automation

6 steps to a stronger security posture through automation

Published By: Research Desk Released: Jun 05, 2024
6 étapes pour renforcer votre posture en matière de sécurité grâce à l’automatisation La fréquence et le coût des cyberviolations ne cessent d’augmenter, ce qui nécessite la meil...

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ThinkBIG – Unlock CX excellence: The power of lead-to-cash innovation

thinkbig – unlock cx excellence: the power of lead-to-cash innovation

Published By: Research Desk Released: Jun 05, 2024
Atteindre l’excellence CX : la puissance de l’innovation en matière de lead-to-cash Comment dire OUI à une stratégie d’expérience client pérenne ET des coûts réduits ? En créant ...

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The CCO guide to frictionless customer experiences for technology providers

the cco guide to frictionless customer experiences for technology providers

Published By: Research Desk Released: Jun 05, 2024
Le guide du CCO des fournisseurs de technologie pour offrir une expérience client fluide Comment les fournisseurs de technologie peuvent-ils à la fois développer le tout-en-tant-que-service (Xaa...

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IDC FutureScape: Worldwide Healthcare Industry 2024 Predictions

idc futurescape: worldwide healthcare industry 2024 predictions

Published By: Research Desk Released: Jun 05, 2024
IDC FutureScape: Worldwide Healthcare Industry 2024 Predictions This IDC FutureScape provides executives across the globe with actionable insights and analysis for future healthcare industry scenar...

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Software as Savings: 3 strategies for CX leaders to unlock AI-powered transformation and cost-efficiencies

software as savings: 3 strategies for cx leaders to unlock ai-powered transformation and c...

Published By: Research Desk Released: Jun 05, 2024
Responsables CX : 3 stratégies pour favoriser la transformation et accroître la rentabilité grâce à l’IA Comment offrir à vos clients un service exceptionnel tout en optimisant vos économi...

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Executive Insights: Exploring the Untapped Power of GenAI in Customer Service

executive insights: exploring the untapped power of genai in customer service

Published By: Research Desk Released: Jun 05, 2024
Executive Insights: Exploring the Untapped Power of GenAI in Customer Service 71% of B2B customers think GenAI will benefit CX. But how can you ensure you’re adding real value to customer service...

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