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Big Data Whitepapers

Using AI-powered service operations to grow your business with 24/7 resilience

using ai-powered service operations to grow your business with 24/7 resilience

Published By: Research Desk Released: Jan 16, 2024
Using AI-powered service operations to grow your business with 24/7 resilience CIOs are facing intense pressure to maintain uninterrupted service delivery, pre-empt problems before they occur, an...

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Using AI-powered service operations to grow your business with 24/7 resilience

using ai-powered service operations to grow your business with 24/7 resilience

Published By: Research Desk Released: Jan 16, 2024
Using AI-powered service operations to grow your business with 24/7 resilience CIOs are facing intense pressure to maintain uninterrupted service delivery, pre-empt problems before they occur, and ...

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ServiceOps Live On-Demand Webinar

serviceops live on-demand webinar

Published By: Research Desk Released: Jan 15, 2024
ServiceOps Live On-Demand Webinar Go behind the winning strategy for service ops excellence with IDC, our customers and experts and discover what it takes to boost productivity by over 30%, save mo...

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A guide to streamlining manufacturing sales and service operations

a guide to streamlining manufacturing sales and service operations

Published By: Research Desk Released: Jan 15, 2024
A guide to streamlining manufacturing sales and service operations How can manufacturers meet constantly evolving customer expectations for speed, convenience and innovative services? Read this ebo...

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Unveiling the Power of Megatrends

unveiling the power of megatrends

Published By: Research Desk Released: Jan 15, 2024
Unveiling the Power of Megatrends We asked customers, partners, and our own internal executives for their take on the opportunities and risks facing us as we head into 2024. Explore our full eBo...

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customer experience (cx) trends

customer experience (cx) trends

Published By: Research Desk Released: Jan 15, 2024
customer experience (cx) trends Welcome to the groundbreaking first edition of the Customer Experience (CX) Trend Report. We embarked on a global journey, surveying over 6,400 individuals, includin...

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Conquering technology risk in banking

conquering technology risk in banking

Published By: Research Desk Released: Jan 15, 2024
Conquering technology risk in banking In today’s rapidly digitizing marketplace, a bank’s growth and competitiveness depends on its ability to innovate rapidly and safely. That can be a complex...

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Futurize banking risk and compliance operations

futurize banking risk and compliance operations

Published By: Research Desk Released: Jan 15, 2024
Futurize banking risk and compliance operations A bank’s growth and competitiveness depends on its ability to innovate rapidly and safely. This can be a complex balancing act because faster digit...

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Deliver more reliable digital services

deliver more reliable digital services

Published By: Research Desk Released: Jan 15, 2024
Deliver more reliable digital services Your organisation relies on you to deliver reliable digital services, cost-efficiently. Read this ebook to learn how you can automatically discover and map yo...

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Productivity driving with service operations

productivity driving with service operations

Published By: Research Desk Released: Jan 15, 2024
Productivity driving with service operations When your IT and service operations teams have shared access to IT data and events using the ServiceNow platform, they can collaborate to rapidly predic...

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