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Customer Data Platform Whitepapers

Modernize IT services and operations with AI

modernize it services and operations with ai

Published By: Research Desk Released: Jan 04, 2024
Modernize IT services and operations with AI AI, along with its latest manifestation GenAI, are transforming the way we work, unlocking new efficiencies, driving productivity, and creating unriva...

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Empowering CIOs to Lead

empowering cios to lead

Published By: Research Desk Released: Jan 04, 2024
Empowering CIOs to Lead A guide to tackling technology challenges across the business As a CIO, it’s becoming clear that digital strategy is becoming indivisible from business strategy. The ...

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Exploring the untapped power of GenAI in customer service

exploring the untapped power of genai in customer service

Published By: Research Desk Released: Jan 04, 2024
Exploring the untapped power of GenAI in customer service CX trends special edition As a customer experience (CX) leader, you’re bound to be wondering: Are AI and GenAI really delivering val...

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Modernize IT services and operations with AI

modernize it services and operations with ai

Published By: Research Desk Released: Jan 04, 2024
eBook Modernize IT services and operations with AI AI, along with its latest manifestation GenAI, are transforming the way we work, unlocking new efficiencies, driving productivity, and crea...

Read more

Empowering CIOs to Lead

empowering cios to lead

Published By: Research Desk Released: Jan 04, 2024
eBook Empowering CIOs to Lead A guide to tackling technology challenges across the business As a CIO, it’s becoming clear that digital strategy is becoming indivisible from business str...

Read more

Exploring the untapped power of GenAI in customer service

exploring the untapped power of genai in customer service

Published By: Research Desk Released: Jan 04, 2024
eBook Exploring the untapped power of GenAI in customer service CX trends special edition As a customer experience (CX) leader, you’re bound to be wondering: Are AI and GenAI really del...

Read more

Success in the New Era of Wholesale Distribution

success in the new era of wholesale distribution

Published By: Research Desk Released: Oct 11, 2023
The wholesale distribution industry is being reshaped by several major trends that will impact the way midsize businesses operate. For example, distributors are tasked with building an eCommerce an...

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Driving Growth for Midsize Wholesale Distributors

driving growth for midsize wholesale distributors

Published By: Research Desk Released: Oct 11, 2023
To better compete, midsize wholesale distributors are driving growth by evolving from a product-centric business model to one that seamlessly combines both products and value-added services. A priorit...

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Customer Experience (CX): Data-Driven Activation Guide and Category Report

customer experience (cx): data-driven activation guide and category report

Published By: Research Desk Released: Mar 01, 2023
Providing customers with a great experience has always been important, but in the current digital landscape it’s crucial – with 3 out of 4 (76%) customers claiming they’d switch to a competitor ...

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The data-driven enterprise

the data-driven enterprise

Published By: Research Desk Released: Jan 03, 2023
...

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