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Customer Data Platform Whitepapers

Autorité d’authentification client

autorité d’authentification client

Published By: Research Desk Released: Mar 17, 2022
La gestion de l'identité et des accès client (CIAM) a évolué en réponse aux enjeux complexes de l'identité d'aujourd'hui.   Les entreprises reconnaissent le besoin d'une plateforme st...

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Une approche unifiée pour offrir des expériences client exceptionnelles

une approche unifiée pour offrir des expériences client exceptionnelles

Published By: Research Desk Released: Mar 17, 2022
Votre avantage concurrentiel repose désormais indéniablement sur votre capacité à offrir la meilleure expérience à vos clients. Ceux-ci interagissent avec votre marque à travers un nombre crois...

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Kundenauthentifizierungsstelle

kundenauthentifizierungsstelle

Published By: Research Desk Released: Mar 17, 2022
Das Kundenidentitäts- und Zugriffsmanagement (CIAM) hat sich weiterentwickelt, um den heutigen Identitätskomplexitäten gerecht zu werden.   Unternehmen erkennen die Notwendigkeit einer s...

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Ein einheitlicher Ansatz zur Bereitstellung außergewöhnlicher Kundenerlebnisse

ein einheitlicher ansatz zur bereitstellung außergewöhnlicher kundenerlebnisse

Published By: Research Desk Released: Mar 17, 2022
Das Sicherstellen von besten Kundenerlebnissen, bietet Ihnen einen bedeutenden Wettbewerbsvorteil. Verbraucher interagieren mit Ihrer Marke über eine wachsende Zahl von Berührungspunkten, die sich ...

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Prévisions 2022 en matière de CX : conversation avec Forrester

prévisions 2022 en matière de cx : conversation avec forrester

Published By: Research Desk Released: Mar 09, 2022
Qu'attendent les clients des marques et des organisations dans un environnement post-pandémique ? Comment les entreprises peuvent-elles se préparer à répondre à ces nouvelles exigences ? Écou...

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CX-Prognosen für 2022: Im Gespräch mit Forrester

cx-prognosen für 2022: im gespräch mit forrester

Published By: Research Desk Released: Mar 08, 2022
Was erwarten Kunden von Marken und Organisationen nach der Pandemie? Wie können sich Unternehmen auf diese neuen Anforderungen vorbereiten? Hören Sie Chris Brown, VP CX Consulting bei Forsta und ...

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CX Predictions for 2022: In Conversation with guest Forrester

cx predictions for 2022: in conversation with guest forrester

Published By: Research Desk Released: Mar 07, 2022
What do customers expect from brands and organizations in a post-pandemic environment? How can companies prepare to meet these new demands? Hear Forsta’s VP of CX Consulting Chris Brown, and gues...

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Modern UX Research in Action: 10 Research Stories

modern ux research in action: 10 research stories

Published By: Research Desk Released: Mar 04, 2022
Your customer's journey is more complex than just hitting your website for a few minutes and making a purchase or exploring your new app for the first time. Given the times we currently live in,...

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Modern UX Research in Action: 10 Research Stories

modern ux research in action: 10 research stories

Published By: Research Desk Released: Mar 04, 2022
Your customer's journey is more complex than just hitting your website for a few minutes and making a purchase or exploring your new app for the first time. Given the times we currently live in,...

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Delivering Stellar Customer Experiences with Superior Audio

delivering stellar customer experiences with superior audio

Published By: Research Desk Released: Feb 28, 2022
No matter your industry, the competitive landscape likely looks fiercer than ever. In a world of nearly unlimited options, providing a positive customer experience (CX) is the key to turni...

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