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CX Predictions for 2022: In Conversation with guest Forrester

cx predictions for 2022: in conversation with guest forrester

Published By: Research Desk Released: Mar 07, 2022

What do customers expect from brands and organizations in a post-pandemic environment? How can companies prepare to meet these new demands? Hear Forsta’s VP of CX Consulting Chris Brown, and gues...

Modern UX Research in Action: 10 Research Stories

modern ux research in action: 10 research stories

Published By: Research Desk Released: Mar 04, 2022

Your customer's journey is more complex than just hitting your website for a few minutes and making a purchase or exploring your new app for the first time. Given the times we currently live in,...

Modern UX Research in Action: 10 Research Stories

modern ux research in action: 10 research stories

Published By: Research Desk Released: Mar 04, 2022

Your customer's journey is more complex than just hitting your website for a few minutes and making a purchase or exploring your new app for the first time. Given the times we currently live in,...

Delivering Stellar Customer Experiences with Superior Audio

delivering stellar customer experiences with superior audio

Published By: Research Desk Released: Feb 28, 2022

No matter your industry, the competitive landscape likely looks fiercer than ever. In a world of nearly unlimited options, providing a positive customer experience (CX) is the key to turni...

Unlock growth with customer service

unlock growth with customer service

Published By: Research Desk Released: Feb 07, 2022

Great customer experiences improve your bottom line. This report provides confidence, clarity and the right insights to turn your customer service into an engine for growth. Improve your bottom lin...

Stimulez la croissance de votre entreprise grâce à la personnalisation

stimulez la croissance de votre entreprise grâce à la personnalisation

Published By: Research Desk Released: Jan 18, 2022

Aujourd'hui, les clients en demandent plus, mais votre entreprise peut avoir une longueur d'avance sur leurs attentes. Agissez rapidement pour faire face à la demande croissante des clients en matiè...

Find Relevant Information Faster

find relevant information faster

Published By: Research Desk Released: Jan 18, 2022

Tackle organizational inefficiencies by innovating beyond traditional search tools that can hinder productivity. In this eBook, you’ll discover the significant ways that intelligent search unlocks n...

Deliver Customer Focused Innovation

deliver customer focused innovation

Published By: Research Desk Released: Jan 18, 2022

Innovation seems to have had a breakthrough from corporate buzzword to strategic priority. Innovation leaders focus on customers, business models, and breakthrough technology, all in service of their ...

5 Ways Retail Leaders Can Improve Business Operations in 2022 and Beyond

5 ways retail leaders can improve business operations in 2022 and beyond

Published By: Research Desk Released: Dec 17, 2021

The years 2020 and 2021 have been game-changers for the retail industry. Overnight, people’s buying habits changed as consumers shopped from home and stockpiled necessities. Many of the strongest re...

Vereinfachen Sie Bankgeschäfte für Ihre Kunden in der Cloud

vereinfachen sie bankgeschäfte für ihre kunden in der cloud

Published By: Research Desk Released: Nov 17, 2021

Wir wissen, dass Sie es mit steigenden Kundenanforderungen, sich verändernden Governance und Compliance- Vorgaben und einem wachsenden Wettbewerb zu tun haben. Kurz gesagt, Ihr Arbeitsumfeld ist k...

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