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Innovating to Adapt to a Post-Pandemic World

innovating to adapt to a post-pandemic world

Published By: Research Desk Released: Nov 04, 2021

The International Finance Corporation expects CSPs to face uncertain growth and business development for the foreseeable future.1 Industry analysts have also downsized previous forecasts and predict s...

Plume’s intuitive solution provides a game changing experience for MCTV customers

plume’s intuitive solution provides a game changing experience for mctv customers

Published By: Research Desk Released: Nov 04, 2021

As a company that prides itself on its high touch customer service, MCTV was concerned about the volume of customer concerns related to poor WiFi signal and equipment issues. MCTV was determined to cr...

7 Must-Do’s to Connect and Empower Frontline Workers

7 must-do’s to connect and empower frontline workers

Published By: Research Desk Released: Oct 08, 2021

Look for a mobile solution that doesn’t require email to get started. Make sure it's simple to pick up as training is a major barrier for time-poor frontline staff, and enables efficient communicati...

Using Data to Drive an Improved Customer Experience

using data to drive an improved customer experience

Published By: Research Desk Released: Oct 04, 2021

Are Your Sales and Marketing Initiatives on Target? Understanding what your customers want, need, and expect from you is key to delivering new products and services that engage and retain them. Rea...

Customer 360 for Dummies

customer 360 for dummies

Published By: Research Desk Released: Oct 04, 2021

Grow Wallet Share with Customer-Centric Data Discover how to keep customers engaged by connecting data of any type and managing billions of records across all data sources. See how to resolve data ...

A CDOs Guide to Customers Intelligence

a cdos guide to customers intelligence

Published By: Research Desk Released: Sep 27, 2021

Deliver More Satisfying Member & Patient Interactions Find out how to position your member and patient initiatives for success with this step-by-step guide. Gain an understanding of the evolvin...

Løft kundeopplevelsen

løft kundeopplevelsen

Published By: Research Desk Released: Sep 27, 2021

Det globale næringslandskapet har endret seg. Markedsførere må endre strategi fra masseutsendelser til personlig engasjement ved hjelp av hendelsesdrevet orkestrering av kundereiser i sanntid. L...

In a Data Driven Economy, Guesswork Can Endanger Your Business

in a data driven economy, guesswork can endanger your business

Published By: Research Desk Released: Sep 17, 2021

In today’s data-driven economy, hunches, guesses and gut instinct are rapidly being replaced by modern digital tools allowing your company to analyze the patterns of the past, assess and deploy curr...

Grocery Retail Consumer Research – Report

grocery retail consumer research – report

Published By: Research Desk Released: Sep 15, 2021

Unlike any other year in recent history, 2020 has seen consumer behavior, and by extension, the retail market, significantly disrupted. Global public health measures in response to the COVID-19 pandem...

Etäpalvelu: liiketoimintojen modernisointi yhdistetyn todellisuuden avulla

etäpalvelu: liiketoimintojen modernisointi yhdistetyn todellisuuden avulla

Published By: Research Desk Released: Sep 13, 2021

Tutustu palvelutasojen korkeana pitämiseen myös häiriötilanteissa. Dynamics 365 Remote Assistin, Dynamics 365 Field Servicen ja Dynamics 365 Guidesin avulla kenttäpalveluorganisaatiot voivat lis�...

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