Customer Relationship Management (CRM ) Whitepapers for Free | DemandTalk

451 Research: The Right Observability Tool Improves Customer Experience, and the Bottom Line

451 research: the right observability tool improves customer experience, and the bottom li...

Published By: Research Desk Released: Dec 07, 2020

Application performance has always been important. Uncertain market conditions and the accelerated shift to digital business have elevated performance to be a top imperative for most organizations. Su...

Conversational Commerce: How to Turn Relationships into Revenue

conversational commerce: how to turn relationships into revenue

Published By: Research Desk Released: Dec 04, 2020

Conversational Commerce: How to Turn Relationships into Revenue How to turn relationships into revenue. What is conversational commerce? How does it impact customer loyalty? 5 ways to co...

Rethinking the Local Retail Experience

rethinking the local retail experience

Published By: Research Desk Released: Dec 04, 2020

Rethinking the Local Retail Experience In the age of convenience, brick-and-mortar retailers must modernize the local customer experience to compete and win. Learn why convenience is king for ...

Google Maps Marketing 101

google maps marketing 101

Published By: Research Desk Released: Dec 04, 2020

Google Maps Marketing 101 Learn how to turn your Google Maps listing into more website visitors, clicks, and customers. Create your Google Maps business listing Optimize your listing for lo...

5 Ways to Stay Ahead of the Competition

5 ways to stay ahead of the competition

Published By: Research Desk Released: Dec 04, 2020

5 Ways to Stay Ahead of the Competition How Businesses Can Adapt to Changing Customer Expectations Post-COVID-19 Customer Expectations have changed. Consumers crave experiences that are bot...

6 Critical Touchpoints: How to Keep up with the Modern Customer Experience

6 critical touchpoints: how to keep up with the modern customer experience

Published By: Research Desk Released: Dec 04, 2020

6 Critical Touchpoints How to Keep Up with the Modern Customer Experience Learn the six critical touchpoints in the new modern customer journey Get actionable tips for how to improve each t...

Complete Guide to Crisis Communications

complete guide to crisis communications

Published By: Research Desk Released: Dec 03, 2020

Today's world is markedly different than just 10 years ago. Hyper-connected digitally-enabled consumers can communicate with each other primarily via smartphones, share a variety of content online and...

The secret sauce helping CX leaders create loyal clients: Convenience

the secret sauce helping cx leaders create loyal clients: convenience

Published By: Research Desk Released: Nov 05, 2020

Today, customers expect service interactions with a company to be convenient and of immediate value. By focusing on convenience, customer experience leaders can maintain high retention rates while con...

The communications revolution: How businesses create value through empathy and impactful engagement

the communications revolution: how businesses create value through empathy and impactful e...

Published By: Research Desk Released: Nov 05, 2020

Engaging with customers provides immense value. CX leaders need to understand what’s required operationally to ensure customer service and support interactions are successful, with value delivered t...

Think beyond traditional CRM to elevate your customer service

think beyond traditional crm to elevate your customer service

Published By: Research Desk Released: Nov 05, 2020

Go all-in with an end-to-end service solution that meets today’s high customer expectations. One of your biggest opportunities to deliver a superior experience is through customer service, and tr...

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