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Banking and Investment Guide

banking and investment guide

Published By: Research Desk Released: Sep 19, 2020

Once again, NTT Ltd. provides key insights into what customers want and need, helping to guide organizations as they engage with customers. The data helps businesses identify where and how to invest t...

Nucleus Report: Salesforce Service Cloud Gets Smarter with Einstein

nucleus report: salesforce service cloud gets smarter with einstein

Published By: Research Desk Released: Sep 18, 2020

Rapid change is accelerating service transformation. Learn how you can keep up by leveraging industry trends to better support your agents and customers....

What you can do in one hour to enhance your self-service?

what you can do in one hour to enhance your self-service?

Published By: Research Desk Released: Sep 18, 2020

Self-service is a powerful tool for customers during a time of crisis, as they look for quick answers to common questions. To ensure your self-service channels make the biggest impact, what can you do...

State of Service

state of service

Published By: Research Desk Released: Sep 18, 2020

Learn how 7,000+ global service professionals are adapting during the pandemic. Amidst all the uncertainty of 2020, one thing is for sure. Customer service has changed forever. Discover exactly how...

Overcoming the Challenges in Cooling Non-Raised Floor Data Centers

overcoming the challenges in cooling non-raised floor data centers

Published By: Research Desk Released: Sep 18, 2020

The industry is increasingly moving away from what was once a staple in large data centers: raised floors. While this change simplifies data center construction, it introduces cooling challenges. With...

NI Hardware-in-the-Loop (HIL) Collection: Test Early and Often to Maximize Innovation

ni hardware-in-the-loop (hil) collection: test early and often to maximize innovation

Published By: Research Desk Released: Sep 17, 2020

As systems gain complexity, embedded software is exploding. Testing this software is crucial for product success, but ensuring it’s vetted for the full spectrum of real-world scenarios is a huge und...

5 Key Considerations for Government Cloud Monitoring

5 key considerations for government cloud monitoring

Published By: Research Desk Released: Sep 16, 2020

Fact Sheet Government agencies have to embrace software as a core competency to ensure mission attainment. However, the transformation to becoming a software provider is a significant task, as ...

Five Reasons to Switch from Oracle to Snowflake

five reasons to switch from oracle to snowflake

Published By: Research Desk Released: Sep 11, 2020

Moving your on-premises data warehouse to the cloud can be a nerve-racking prospect, and companies often struggle with how to get started on cloud initiatives. However, there is good news: The well-kn...

How Snowflake’s cloud architecture scales modern data analytics

how snowflake’s cloud architecture scales modern data analytics

Published By: Research Desk Released: Sep 11, 2020

Companies are moving workloads to the cloud as they seek to improve speed, scale, and agility. Today’s data warehouse managers want to boost analytics productivity, increase the ability to scale ins...

Migration Strategies and Best Practices: Migrating from Netezza to Snowflake

migration strategies and best practices: migrating from netezza to snowflake

Published By: Research Desk Released: Sep 11, 2020

Decades ago, Netezza identified the need to manage and analyze large volumes of data. But the volume, velocity, and variety of data have since changed, and the cloud has enabled what’s possible toda...

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