Best Data Solutions Whitepapers for free | DemandTalk

Journey mapping eBook: An outside-in approach to delivering great customer experiences

journey mapping ebook: an outside-in approach to delivering great customer experiences

Published By: Research Desk Released: Jul 27, 2020

Customers engage with your company for a variety of reasons such as buying your product, onboarding, or getting support. Each of these is a journey which may involve multiple channels – website, cal...

Ebook

ebook

Published By: Research Desk Released: Jul 27, 2020

Five real-world business transformations. Today’s customers want fast, hassle-free, personalized interactions across channels. Global brands like PayPal, Heineken and Vodafone have embraced tec...

EBOOK

ebook

Published By: Research Desk Released: Jul 27, 2020

Make every customer interaction count Your agents embody your brand with every customer contact. It’s up to you to make them more successful in engaging customers, dealing with customer challenge...

Ebook

ebook

Published By: Research Desk Released: Jul 27, 2020

Your move to a new call center shouldn’t be intimidating. This ebook covers the basic steps for a successful migration. Avoid pitfalls, slow deployment, operational downtime and the hassles of mig...

From Oil and Water to Business Gold: When CFOs and CMOs Align Through Data

from oil and water to business gold: when cfos and cmos align through data

Published By: Research Desk Released: Jul 26, 2020

What can help CMOs and CFOs bridge the gap and merge their agendas? The answer lies in data and analytics. Smart CMOs and CFOs find more potential revenue from existing customers through data and anal...

Driving Forces For Taking Analytics into the Cloud

driving forces for taking analytics into the cloud

Published By: Research Desk Released: Jul 26, 2020

More and more analytic ecosystems are making their way into the cloud. The opportunities for increased agility and the ability to reap benefits of extreme elasticity are compelling. When making the...

The Future of Banking: A Five to Ten Year Horizon

the future of banking: a five to ten year horizon

Published By: Research Desk Released: Jul 26, 2020

The banking industry is changing more rapidly than ever, driven by unprecedented shifts in consumer-driven behavior, intensified competition, and radically increased regulatory oversight. Learn how ba...

Unleash Your Business Analytics

unleash your business analytics

Published By: Research Desk Released: Jul 26, 2020

Get the ultimate guide for uncovering answers to your toughest business challenges. As data keeps growing faster than we can imagine, many businesses struggle to get answers. Learn about the challenge...

What You Need to Succeed as a Business Analyst Today

what you need to succeed as a business analyst today

Published By: Research Desk Released: Jul 26, 2020

With a projected job growth rate to hit 14% between 2016 and 2026, the role and required job skills of business analysts continue to evolve. It’s no longer about maintaining an IT-centric role, simp...

See how over 30 vendors compare on four pillars of customer service

see how over 30 vendors compare on four pillars of customer service

Published By: Research Desk Released: Jul 25, 2020

Get the Gartner Report: Prepare for the Impact of a Consolidating Customer Service Technologies Marketplace. According to Gartner, “The customer service and support technology landscape is reshap...

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