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Reimagining IT service delivery and operations no matter what comes your way

reimagining it service delivery and operations no matter what comes your way

Published By: Research Desk Released: Jun 05, 2024

Reimagining IT service delivery and operations no matter what comes your way Discover three powerful ways you can reimagine IT services and operations when you break down silos between these two IT...

Modernize IT services and operations with AI

modernize it services and operations with ai

Published By: Research Desk Released: Jun 05, 2024

Modernize IT services and operations with AI Discover simple ways to help employees work smarter and more efficiently with AI-powered service operations. In this ebook, you’ll learn how to expedi...

IDC Spotlight: Embedding AI Into Technology Strategy: Five Steps to Impact

idc spotlight: embedding ai into technology strategy: five steps to impact

Published By: Research Desk Released: Jun 05, 2024

IDC Spotlight: Embedding AI Into Technology Strategy: Five Steps to Impact How can you modernise IT experiences AND empower employee productivity? Say YES to both by building an AI-enabled IT found...

IDC MarketScape: Worldwide SPM Vendor Assessment – Driving Adaptive Business Optimization with AI

idc marketscape: worldwide spm vendor assessment – driving adaptive business optimiz...

Published By: Research Desk Released: Jun 05, 2024

IDC MarketScape: Worldwide SPM Vendor Assessment - Driving Adaptive Business Optimization with AI Don't make decisions and manage IT projects, programmes and portfolios in isolation. How can you un...

3 steps to manage technology spend and risk

3 steps to manage technology spend and risk

Published By: Research Desk Released: Jun 05, 2024

3 steps to manage technology spend and risk Discover a practical 3-step approach to optimising technology spend and mitigating risk. In this guide, you'll get insight into using a single platform f...

ThinkBIG – Unlock CX excellence: The power of lead-to-cash innovation

thinkbig – unlock cx excellence: the power of lead-to-cash innovation

Published By: Research Desk Released: Jun 05, 2024

ThinkBIG - Unlock CX excellence: The power of lead-to-cash innovation How can you say YES to future-proofing your CX strategy AND reducing costs? By creating a unified customer journey using an AI-...

The Forrester Wave™: Customer Service Solutions, Q1 2024

the forrester wave™: customer service solutions, q1 2024

Published By: Research Desk Released: Jun 05, 2024

The Forrester Wave™: Customer Service Solutions, Q1 2024 As the largest segment of the CRM market, customer service and support (CSS) continues to grow. ServiceNow has been named a Leader for the...

Top 10 ways to anticipate, eliminate, and defeat cyberthreats like a boss

top 10 ways to anticipate, eliminate, and defeat cyberthreats like a boss

Published By: Research Desk Released: Jun 05, 2024

Las 10 principales formas de anticipar eliminar y erradicar las ciberamenaza El 90 % de las organizaciones afirman que la transformación digital conlleva nuevos riesgos. Teniendo esto en cuenta, �...

Anticipate, prevent, and minimize the impact of business disruptions

anticipate, prevent, and minimize the impact of business disruptions

Published By: Research Desk Released: Jun 05, 2024

Anticipate, prevent, and minimize the impact of business disruptions Hoy en día, los responsables empresariales se enfrentan a un panorama incierto y mayores riesgos operativos. Lee esta guía y d...

The CCO guide to frictionless customer experiences for technology providers

the cco guide to frictionless customer experiences for technology providers

Published By: Research Desk Released: Jun 05, 2024

The CCO guide to frictionless customer experiences for technology providers How can technology providers fuel anything-as-a-service (XaaS) growth AND reduce costs? When you automate and streamlin...

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